Help

On this page: For staff · For the office (coordinators) · For school admins · For substitutes · Billing

For staff

Getting in: your school admin adds you (you get an email to set your password), or join at schoolopspro.app/join with your school email if your school allows it.
Report an absence: press Report an absence, pick the first and last day (tick Only part of the day for a few hours), say whether you need a sub, and add plans for the sub. The office is emailed right away.
Your sub: when a sub is booked you get an email with their name. Your absence page shows the status. You can edit your plans until a sub is involved, and you can cancel the absence any time.
Request supplies: press Request supplies, type a quantity next to what you need, or add something that is not on the list. You get an email when the office approves or denies it, and again when it is ready.
On a phone: the bar at the bottom has Home, Absences, Supplies and Help.

For the office (coordinators)

Needs a sub: your home page and Absences list show what is still uncovered. Open an absence to arrange a sub.
Assign directly: press Assign next to a sub. They are emailed the details and so is the teacher. Subs marked unavailable or already booked that day are flagged.
Offer to several: tick several subs and press Offer to ticked subs. Each gets an emailed link; the first to press I can take it gets the job, and everyone else's offer closes. You and the teacher are emailed who accepted.
Sub pool: under Sub pool add substitutes by hand (name, email, phone, grades, subjects) and the days they are not available. Subs can also have their own account (see For substitutes); if they sign up with the same email they are linked automatically.
Find subs nearby: Find subs nearby lists substitutes within 10 to 100 miles who chose to be found. Filter by grade and subject and press Invite to our pool. You see their first name, last initial and area until they accept; then their email and phone are in your pool. Subs can also ask to join your pool; accept or decline them at the top of the Sub pool page.
Only subs who are free: on an absence, subs who are already booked on those dates (here or at another school) or marked unavailable are left out of the list, with a note of how many were hidden. Show them anyway brings them back if you need to.
Grade and subject: each absence has the grades and subjects it needs (worked out from the teacher's groups, or set when reporting or on the absence page). Tick Only show subs who fit this grade and subject to limit the list. Suggested subs (★) are free, fit the job, and have covered this teacher or your school before.
Report: Report shows days out by person and reason, jobs per sub and how many absences were covered, with a spreadsheet download.
Supplies: on Supplies, add items one by one or paste a list from a spreadsheet. Set a reorder point to see what is running low. Adjust stock any time; every change is logged under History.
Requests: approve (you can change quantities), deny with a note, or Fulfill to hand supplies out; fulfilling reduces stock.
Daily digest and low-stock alerts: on school mornings (Mon-Fri, from 6:30 am Central) admins and coordinators get one email: who is out today and tomorrow and whether a sub is booked, absences this week still needing a sub, supply requests waiting, items running low and orders on the way. No news means no email. You also get an alert the moment an item falls to its reorder point (once, until it is restocked). Admins can turn these off for the whole school under Manage → School or for one person under Manage → Staff, and Email me a sample digest now shows what it looks like.
Purchase orders: start an order from the low-stock list, set quantities and prices, mark it ordered, then received when it arrives to add it to stock. You can print an order.

For school admins

Admins can do everything coordinators can, plus Manage: add staff and choose their role (Staff, Coordinator or Admin), set groups (grades, departments), edit school settings and see billing.
Staff email domain: under School enter your staff email domain so teachers can join on their own. Turn people off when they leave; their history stays.

For substitutes

Sign up free at schoolopspro.app/sub/signup: your name, email, home ZIP, how far you'll travel, the grades and subjects you can sub, and a short intro. Confirm your email with the link we send.
One account, many schools: use Schools near me to find schools on SchoolOpsPro and press Ask to join their pool. Schools can also find you (if you leave "Let schools near me find me" ticked) and invite you; accept or decline on your home page. Until you accept, schools see only your first name, last initial and area.
Job offers: each offer arrives by email with a button, and also shows on your home page. The first sub to press I can take it gets the job. If it's filled or cancelled first, we email you so you're not left waiting.
My jobs: your home page lists upcoming jobs (school, who you're covering, plans, the school's phone) and past jobs with totals. You also get a reminder email at about 3 pm the day before a job.
Days I'm not available: add them under My profile. You won't appear as available to any school on those days, and you're never offered a day you're already booked, at any school.
Leaving a school: press Leave next to the school on your home page. Your past jobs there stay in your history.
You can also still answer any offer straight from the email link without signing in.

Billing

Your school's first year is free, counted from the day it signs up. After that it is $199 per school per year, with unlimited staff and every feature.
School admins can pay by card or PayPal, download a quote, or ask for an invoice or purchase order (Net 30) under Manage → Billing. It never renews by itself. We email reminders 30 days and 7 days before, and on the last day.
If a school's time runs out and the grace period ends, new absences and supply requests pause until it is paid. Everything already entered stays visible.

Still stuck? Contact support or email support@schoolopspro.app.